Legal
Privacy Policy
Last updated: October 2026
Oriita Group (Pty) Ltd ("Oriita Group", "we", "us", "our") is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 ("POPIA") and all applicable South African privacy legislation. This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website or engage with our services.
1. Who We Are
Oriita Group (Pty) Ltd is a South African company registered in terms of the Companies Act 71 of 2008. Our registered address and contact details are set out in the Contact section of this website. We are the responsible party in respect of the personal information we process.
2. What Personal Information We Collect
We may collect the following categories of personal information: your full name; email address; telephone number; company or organisation name; property address or location details; the nature of your enquiry; and any other information you voluntarily provide when submitting an enquiry through our website. We do not collect sensitive personal information (as defined in POPIA) unless you voluntarily provide it in the course of an enquiry.
3. How We Use Your Personal Information
We use your personal information to respond to your enquiry; to assess whether and how we can assist you; to communicate with you in connection with your matter; to comply with our legal and regulatory obligations; and to maintain records of our client and prospective client interactions. We will not use your personal information for direct marketing purposes without your express consent.
4. Legal Basis for Processing
We process your personal information on the basis of your consent (given when you submit an enquiry form and tick the consent checkbox); the performance of or steps taken prior to entering into an agreement with you; and our legitimate interests in operating our business and responding to enquiries, where those interests are not overridden by your rights and interests.
5. Sharing of Personal Information
We do not sell, rent or trade your personal information to third parties. We may share your personal information with professional service providers engaged to assist with your matter (such as town planners, environmental assessment practitioners, legal practitioners or other professionals), where this is necessary to respond to your enquiry or deliver our services. Any such sharing is subject to appropriate confidentiality obligations. We may also disclose your personal information where required to do so by law or by a court order.
6. Storage and Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, destruction or alteration. Personal information submitted through our website is stored securely. We retain your personal information for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law.
7. Your Rights
Under POPIA, you have the right to request access to the personal information we hold about you; to request correction of inaccurate or incomplete personal information; to request deletion of your personal information in certain circumstances; to object to the processing of your personal information; and to lodge a complaint with the Information Regulator of South Africa. To exercise any of these rights, please contact us using the details on our Contact page.
8. Cookies and Website Analytics
Our website may use cookies and similar technologies to improve your browsing experience and to analyse website traffic. You may disable cookies through your browser settings, although this may affect the functionality of certain parts of the website. [PLACEHOLDER: Update this section with specific cookie and analytics details before publication.]
9. Changes to This Policy
We may update this Privacy Policy from time to time. The date of the most recent update is shown at the top of this page. We encourage you to review this policy periodically.
10. Contact and Complaints
If you have any questions about this Privacy Policy or wish to exercise your rights under POPIA, please contact us using the details on our Contact page. If you are not satisfied with our response, you may lodge a complaint with the Information Regulator of South Africa at www.inforegulator.org.za.